Privacy Policy

This privacy policy outlines the approach of RHFWA. ACN ABN 42 680 273 616 (RHFWA, we, us, our) in handling your personal information.

RHFWA runs an online platform at rhfwa.com.au to provide locum services and related information. In this regard, RHFWA may collect your personal information. We truly understand the importance of data privacy and are committed to protecting your personal information. This privacy policy explains your rights regarding data privacy and how we collect, hold, use, disclose, and manage your personal information.

RHFWA will review its privacy practices periodically and may amend this policy from time to time. The latest version will be available on our website at rhfwa.com.au , or you can request a copy by contacting us.

Types of personal data we collect

RHFWA may collect personal information as part of providing our locum services or through other interactions with you. The types of personal information we collect can vary depending on our interactions but generally include:

  • Contact details, such as your name, email address, and phone number
  • Identity verification details, including your address and other personal information
  • Payment details, such as credit card information, to process transactions
  • Details related to your use of our services and interactions with us; and any information disclosed to our customer support team

We generally don’t demand any sensitive information about you, such as health details, your religious beliefs, or political affiliations. If we require any kind of sensitive information, we will seek your consent or collect it as permitted by law.

 
3. How We Collect Personal Information

We primarily collect your personal information by direct interaction with you. This interaction takes place when you:

  • Register an account on our platform
  • Use our platform or other services
  • Contact our support services for any information
  • Complete a survey or participate in a promotion
  • Interact with us via our website or social media
 
4. Purposes of personal data collection

RHFWA collects and uses personal data to operate our platform and offer our services, including:

  • Setting up and managing your account
  • Providing and administering access to our platform
  • Customizing your experience on our platform
  • Communicating with you about your account or service use
  • Conducting promotions and events
  • Informing you about news, updates, or services of interest
  • Conducting market research and gathering feedback

We may also use your personal data for other purposes with prior notice to you at the time of collection or as permitted by law.

 
5. Marketing purposes

RHFWA may use your personal information to inform you about services, promotions, or events you might be interested in. We may promote our services or of our third-party partners but will not share your data with third parties for marketing purposes without your consent. You can opt out of these communications at any time by contacting us or using the opt-out link in our messages.

 
6. Disclosure of Personal Information

We are bound to disclose your personal information to the following:

  • Related companies and potential employers
  • Contractors and partners in our services
  • Advisors, including lawyers and accountants
  • Government authorities, when required by law

RHFWA will only disclose your information for the purposes stated in this policy, or in other cases, you will be notified. If you post publicly on our website or social media, this information may be accessible to others.

 
7. Overseas Disclosures

RHFWA may work with overseas partners, such as web hosting providers and support services companies, who may access your data. We need these service providers to store data within Australia, but some may be located overseas.

 
8. Links to Other Websites

Our website may have embedded content that includes links to external sites operated by third parties. Every site has its own privacy practices, and we are not responsible for any information you provide to those third parties. We encourage you to review their privacy policies before providing any substantial information.

 
9. Security of Personal Information

At RHFWA, we take mandatory measures to protect against any kind of data breach. Our foremost priority is to safeguard your information from misuse, loss, unauthorized access, and disclosure. Personal information is kept in secure environments, accessible only to authorized personnel. We train our staff on privacy obligations and regularly review our security measures.

If you have an account, please maintain the confidentiality of your username and password with great responsibility. Notify us immediately if you notice any unauthorized use.

 
10. Access and Correction

You have the right to access and correct your personal information stored by RHFWA. To request access or correction, please contact us with a valid proof of identity. We will respond within 30 days and inform you if any charges apply to accessing your data.

 
11. Contacting RHFWA

For questions, complaints, or to opt out of marketing, please contact RHFWA at:

Email: [email protected]

Website: rhfwa.com.au

Contact us: (08) 6249-5938

 
12. Privacy Complaints

We address privacy complaints seriously and on a prior basis. We handle such issues promptly and confidentially. We aim to resolve complaints within 30 days.